Gift Card
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VIRUS GIFT CARD 
Shopping for someone else but not sure what to give them? Give them the gift of choice with a VIRUS Action Sport Performance gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
// Benefits
- Great gift for birthdays and loved ones
// Care
- Voucher Expires after 1 year from purchase date
Orders placed with VIRUS Action Sport Performance will be delivered within 1 to 7 business days depending if you choose Regular or Express Post to 98% of Australia.
FREE SHIPPING AUSTRALIA WIDE - if you spend over $100.00
$7.99 Flat Shipping if you spend under $99.99
When you purchase items on line, there are a few things you need to know. (Remote locations expect up to 7 days delivery) We endeavour to ship an item as soon as possible once payment has been confirmed. It is our intention to keep items advertised on line in stock, ready for shipping, but occasionally we get caught short inadvertently. If there is an excessive delay in shipping an item, you will be notified. At most times, parcels are sent within the next working day, once payment has been confirmed. Parcels up to 3 kg are sent though Australia Post as we have found it to be a safe, fast and reliable service. Once your parcel is on its way, you will receive a tracking number and link to give you all the information you need to monitor its progress.
// Now Shipping into ASIA & EUROPE - Rate start at $18.00
This is an Australian Business trading within Australia. If you cannot find the answer you are looking for, please contact us Toll Free: 1300 362 546
VIRUS Action Sport Performance | Unit 9, 1880 Hume Highway, Campbellfield, Vic, 3061 | info@virusintl.com.au
Exchange Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a exchange.
- To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To complete your exchange, we require a receipt or proof of purchase.
There are certain situations where only partial exchange are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return. If you are approved, then your exchange will be processed, and the item you wish to exchange for will be sent out.
Sale items (if applicable)
Only regular priced items may be exchange, unfortunately sale items cannot be exchange.
Exchanges (if applicable)
We only replace items if they are incorrect size, defective or damaged. If you need to exchange it for the same item, send us an email at orders@virusintl.com.au and send your item to:
Unit 9, 1880 Hume Highway, Campbellfield Melbourne Victoria AU 3061.
Shipping Exchange item
To return your product, you should mail your product to:
Unit 9, 1880 Hume Highway, Campbellfield Melbourne Victoria AU 3061
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.